🏨 1. What is the address of Chimelong Hotel?

📍 No. 299 Hanxi Avenue East, district de Panyu, Guangzhou, Guangdong, 511430, Chine
It’s located inside the Station touristique de Chimelong, just steps from the Safari Park entrance.

🚶‍♂️ 2. How far is Chimelong Hotel from Chimelong Safari Park?

🚶‍♂️ Just a 5-minute walk! You can also take the free resort shuttle bus that runs every 15 minutes.

🚌 3. Is there a free shuttle service to other parks?

✅ Yes! Free shuttles connect the hotel to:

• Parc safari de Chimelong
• Parc aquatique
• Parc aux oiseaux
• Cirque international
• Happy World

Shuttles run from 8:30 AM to 9:00 PM, every 15 minutes.

🎟️ 4. Do I need to buy separate tickets for the parks if I stay at the hotel?

❌ Not necessarily! Many packages include park entry tickets. Book directly via Trip.com or the official website for combo deals including:

• Hotel + 1 Park Ticket
• Hotel + 3 Parks Unlimited Access
• Hotel + Express Passes

💡 Conseil de pro: Ask for “Park-to-Hotel” packages — often include early entry and express passes!

🕒 5. What are the check-in and check-out times?

⏰ Enregistrement: After 3:00 PM
⏰ Vérifier: Before 12:00 PM
✅ Late check-out available for ¥150 (subject to availability)

👶 6. Are children allowed? What’s the child policy?

✅ Yes! Children of all ages welcome.

• Kids under 1.0m enter parks free
• Children 1.0–1.4m get discounted tickets
• Kids under 12 eat free at breakfast buffet with paying adult
• Cribs & bunk beds available upon request

🛏️ 7. What room types are available?

Choose from:

• Hunter Room (King Bed) — modern, spacious
• Safari Room (King Bed) — jungle-themed, balcony
• Exploration Kid’s Room — panda décor, bunk beds
• Guestroom (2 Beds) — budget-friendly, twin beds
• Executive Suites — upgraded amenities, lounge access

📋 Réservez tôt: Rooms sell out fast during peak season (July–August, National Day).

🌞 8. Is there a swimming pool? Is it open year-round?

🏊‍♀️ Yes! Indoor heated pool open 7:00 AM – 10:00 PM daily.
Heated to 28–30°C — perfect even in winter!
Also features a jacuzzi, sun deck, and shallow area for kids.

🧘 9. Does the hotel have a spa or massage services?

💆‍♀️ Yes! Located on the 2nd floor wellness wing.
Treatments include:

• Swedish Massage
• Hot Stone Therapy
• Foot Reflexology
• Aromatherapy
• Panda-Themed Kids’ Massage (ages 3–12)

Book in advance — popular slots fill up quickly!

🍽️ 10. What dining options are available? Is breakfast included?

🍽️ Multiple restaurants:

• Bai Hu Self-Service Restaurant (buffet)
• Cai Die Gu Food Gallery (casual bites)
• Qilin Chinese Restaurant (fine dining)
• Panda Café (kid-friendly)
• Savanna Sky Bar (cocktails & sunset views)

✅ Breakfast is included in most packages — massive buffet with 100+ dishes.

📶 11. Is Wi-Fi available? Is it free?

🌐 Yes! High-speed, free Wi-Fi throughout the hotel — including rooms, lobby, pools, and meeting areas.
Speed: Up to 1 Gbps in business zones.

💼 12. Does the hotel offer business facilities?

✅ Yes! Perfect for remote workers and corporate teams:

• Co-working lounge with power outlets & printing
• Executive boardrooms with AV systems
• Business center with secretarial support
• Conference hall (Grand Ballroom) for up to 800 guests

🚗 13. Is parking available? Is it free?

🚗 Yes! Free parking for hotel guests.
Fee: ¥30–50/day (some packages include it).
Lot fills up quickly during holidays — arrive early or pre-book.

🧳 14. Can I store luggage before check-in or after check-out?

✅ Yes! Free luggage storage available at reception.
Ideal for early arrivals or late departures.

📱 15. Is there an app to help navigate the hotel and parks?

📲 Yes! Download the Application Chimelong for:

• Digital room keys
• Real-time ride wait times
• Show schedules
• Restaurant reservations
• Instant chat with concierge

Available on iOS & Android.

🐾 16. Are pets allowed?

🚫 No. Pets are not permitted — no exceptions.
Service animals may be allowed with advance notice.

🧑‍👩‍👧‍👦 17. Are there kid-friendly activities?

✅ Absolutely!

• Panda Café with coloring books, games, plush toys
• Kids’ play zone near pool
• Themed birthday parties (book in advance)
• Stroller & wheelchair rental
• Babysitting service (fees apply)

🌙 18. Is there a night session or evening entertainment?

🌙 Yes! During peak season:

• Nighttime light shows
• Fireworks displays (select dates)
• Extended park hours (Water Park, Amusement Park)
• Savanna Sky Bar open until 11:00 PM

🎉 Best Time: Visit after 5 PM for cooler temps and fewer crowds.

🧭 19. How do I get to the hotel from Baiyun Airport?

✈️ Options:

• Taxi: ~45 mins, ¥120–150
• Metro + Bus: Line 3 to Panyu Square → Shuttle bus (~¥25 total)
• Pre-booked Limousine: Available via hotel concierge (¥150–200 one-way)

📍 GPS Address: N° 299, avenue Hanxi Est, district de Panyu, Guangzhou

📅 20. What’s the best time to visit Chimelong Hotel?

🗓️ Pleine saison: April – October (warm weather, full park operations)
🌤️ Saison intermédiaireMars et novembre (moins de monde, températures agréables)
❄️ Hors saisonDécembre – février (certains spectacles en plein air sont limités ; les attractions intérieures sont ouvertes)

📆 Réservez tôt: Surtout pour juillet-août, la fête nationale (1er-7 octobre) et la fête du printemps (janvier/février) — les chambres se vendent très vite !

✅ Final Tips for a Flawless Stay

🔹 Réservez en ligne: Save money and skip lines via Trip.com or official site
🔹 Arrivez tôt: Check-in starts at 3 PM, but drop bags and head straight to parks
🔹 Utilisez le Pass Express: Skip long queues on popular rides — highly recommended in summer
🔹 Hydratez-vous constamment: Drink water even if you’re not thirsty — Guangzhou is humid!
🔹 Portez une protection solaire: Reapply sunscreen every 2 hours
🔹 Téléchargez l'application: Real-time updates, maps, and ride tracking
🔹 Capturez vos souvenirs: But don’t forget to put the phone down and enjoy!

🌈 Ready to Experience the Magic? Plan Your 2026 Escape Today!

Ne vous contentez pas de visiter Chimelong — vivez-le. Réservez votre chambre sur Hôtel Chimelong Réservez dès maintenant et vivez des vacances inoubliables à Guangzhou : l’aventure commence à votre porte, le luxe vous entoure et chaque lever de soleil sur la savane du safari crée des souvenirs impérissables.

👉 Réservez directement sur le site officiel ou sur Trip.com pour bénéficier des meilleurs tarifs et forfaits.