{"id":647,"date":"2021-03-29T02:13:52","date_gmt":"2021-03-29T02:13:52","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=647"},"modified":"2026-01-12T05:38:11","modified_gmt":"2026-01-12T05:38:11","slug":"services","status":"publish","type":"page","link":"https:\/\/guangzhouchimelonghotel.com\/ja\/services\/","title":{"rendered":"\u30b5\u30fc\u30d3\u30b9"},"content":{"rendered":"
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Chimelong Hotel (Guangzhou Chimelong Safari Park) \u2014 A Symphony of Service: Where Every Guest is Treated Like Royalty in the Heart of China\u2019s Ultimate Entertainment Resort<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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\u4e2d\u56fd\u5e83\u6771\u7701\u5e83\u5dde\u5e02\u756a\u79ba\u533a\u6f22\u6e13\u5927\u9053\u6771299\u53f7\u3001\u9577\u9686\u89b3\u5149\u30ea\u30be\u30fc\u30c8\u5185\u3001511430<\/span><\/em><\/p>

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\ud83c\udf1f <\/span>Welcome to a World Where Hospitality Meets Adventure \u2014 The Definitive Guide to Services at Chimelong Hotel<\/span><\/strong><\/p>

Nestled within the sprawling, adrenaline-pumping, wildlife-rich expanse of <\/span>Chimelong Tourist Resort<\/span><\/strong>, <\/span>Chimelong Hotel<\/span><\/strong> stands not just as a place to rest, but as a meticulously orchestrated experience center designed to elevate every moment of your stay. From the moment you step into the lobby \u2014 greeted by the majestic bronze lion statue \u201cLeo\u201d and the scent of tropical blooms \u2014 you are enveloped in a world where <\/span>service isn\u2019t an afterthought \u2014 it\u2019s the main attraction<\/span><\/strong>.<\/span><\/p>

With over <\/span>1,457 rooms<\/span><\/strong>, a <\/span>360,000 sq.m. functional area<\/span><\/strong>, and a legacy dating back to 2001 (with major renovations completed in 2018), this 5-star resort has perfected the art of blending <\/span>luxury, convenience, family-friendliness, and business efficiency<\/span><\/strong> into one seamless, unforgettable package.<\/span><\/p>

This is more than a hotel \u2014 it\u2019s a <\/span>service ecosystem<\/span><\/strong>, where every department, staff member, and amenity works in harmony to ensure your vacation \u2014 whether filled with safari thrills, water park splashes, or corporate meetings \u2014 is effortless, memorable, and utterly magical.<\/span><\/p>

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\ud83d\udece\ufe0f Our Service Philosophy \u2014 \u201cGuests First, Always\u201d<\/span><\/h2>

At Chimelong Hotel, we believe that true luxury lies not in marble floors or chandeliers, but in <\/span>anticipating your needs before you voice them<\/span><\/strong>. Our service ethos is built on four pillars:<\/span><\/p>

  1. Personalization<\/span><\/strong> \u2014 Your preferences matter. Whether you\u2019re a family with toddlers, a solo traveler working remotely, or a couple celebrating an anniversary \u2014 we tailor our services to fit <\/span>you<\/span><\/em>.<\/span><\/li>
  2. Accessibility<\/span><\/strong> \u2014 With <\/span>24\/7 front desk<\/span><\/strong>, multilingual staff, and digital tools like the <\/span>Chimelong App<\/span><\/strong>, help is always within reach \u2014 whether you need a pillow, a park ticket, or a last-minute dinner reservation.<\/span><\/li>
  3. Efficiency<\/span><\/strong> \u2014 We understand time is precious. From express check-in kiosks to free shuttle buses running every 15 minutes, we\u2019ve engineered your stay for maximum convenience and minimum hassle.<\/span><\/li>
  4. Warmth<\/span><\/strong> \u2014 Our staff don\u2019t just serve \u2014 they connect. Many guests rave about the <\/span>English-speaking team<\/span><\/strong> who go \u201cthe extra mile\u201d to assist, remember names, and even surprise kids with plush toys or birthday cards.<\/span><\/li><\/ol>

    \ud83d\udcac <\/span>\u201cThe front desk staff were professional, able to communicate in English, and assisted us with all sorts of inquiries, going the extra mile to help.\u201d<\/span><\/em> \u2014 Guest User, December 2025<\/span><\/p><\/blockquote>

    <\/div>

    \ud83e\uddf3 Comprehensive Guest Services \u2014 Designed for Every Type of Traveler<\/span><\/h2>

    \u2705 <\/span>Front Desk & Concierge \u2014 Your 24\/7 Vacation Command Center<\/span><\/strong><\/h3>
    • Hours<\/span><\/strong>: Open 24 hours daily<\/span><\/li>
    • Languages Spoken<\/span><\/strong>: Mandarin, Cantonese, English, Japanese, Korean, Spanish<\/span><\/li>
    • Services Offered<\/span><\/strong>:<\/span>
      • Park ticket booking & express pass upgrades<\/span><\/li>
      • Restaurant reservations & dietary accommodation requests<\/span><\/li>
      • Shuttle bus schedules & route maps<\/span><\/li>
      • Luggage storage & late check-out (subject to availability)<\/span><\/li>
      • Local transport info (metro, taxi, rental bikes)<\/span><\/li>
      • Emergency assistance & medical referrals<\/span><\/li>
      • Notary public services (advance booking required)<\/span><\/li><\/ul><\/li><\/ul>

        \ud83d\udcf1 <\/span>Tech Tip<\/span><\/em>: Use the <\/span>Chimelong App<\/span><\/strong> to chat with concierge, sync your schedule with park shows, and get real-time updates \u2014 no need to queue at the desk!<\/span><\/p><\/blockquote>

        <\/div>

        \ud83d\ude90 <\/span>Free Resort Shuttle Service \u2014 Seamless Park Access<\/span><\/strong><\/h3>

        One of the biggest perks of staying at Chimelong Hotel? <\/span>You never need to leave the resort gates<\/span><\/strong>.<\/span><\/p>

        • Routes<\/span><\/strong>: Connects to <\/span>Chimelong Safari Park, Water Park, Birds Park, International Circus, and Happy World<\/span><\/strong><\/li>
        • Frequency<\/span><\/strong>: Every 15 minutes from 8:30 AM to 9:00 PM<\/span><\/li>
        • Pickup Points<\/span><\/strong>: Located outside the hotel entrance and near major attractions<\/span><\/li>
        • No Extra Cost<\/span><\/strong>: Included for all registered guests<\/span><\/li><\/ul>

          \ud83c\udfaf <\/span>Pro Tip<\/span><\/em>: Arrive early (before 10 AM) to catch the first shuttles \u2014 avoids crowds and ensures you\u2019re first in line at popular parks!<\/span><\/p><\/blockquote>

          <\/div>

          \ud83c\udfe8 <\/span>Room Service & Housekeeping \u2014 Comfort Delivered<\/span><\/strong><\/h3>
          • Room Service Hours<\/span><\/strong>: 24\/7 \u2014 order snacks, meals, or essentials anytime<\/span><\/li>
          • Housekeeping<\/span><\/strong>: Daily cleaning + turndown service (upon request)<\/span><\/li>
          • Amenities Provided<\/span><\/strong>:<\/span>
            • Free Wi-Fi (high-speed, available in all rooms)<\/span><\/li>
            • Mini-fridge, tea\/coffee maker, bottled water<\/span><\/li>
            • Iron & ironing board (on request)<\/span><\/li>
            • Hairdryer, bathrobes, slippers<\/span><\/li>
            • Safe deposit box (in most room types)<\/span><\/li><\/ul><\/li><\/ul>

              \ud83e\uddfc <\/span>Cleanliness Note<\/span><\/em>: Guests consistently praise the <\/span>fresh, tidy, and well-maintained rooms<\/span><\/strong> \u2014 though some note aging fixtures in older wings (ask for a renovated room on floors 5\u20138).<\/span><\/p><\/blockquote>

              <\/div>

              \ud83d\udc76 <\/span>Family-Friendly Services \u2014 Making Parenting Easier<\/span><\/strong><\/h3>

              We know traveling with kids can be chaotic \u2014 so we\u2019ve built services to make it joyful.<\/span><\/p>

              • Cribs & Bunk Beds<\/span><\/strong>: Available in most room types (request at booking)<\/span><\/li>
              • Kid-Friendly Amenities<\/span><\/strong>:<\/span>
                • Panda-themed accessories (plush toys, coloring books, panda plates)<\/span><\/li>
                • Dedicated play zones in Panda Caf\u00e9<\/span><\/li>
                • Early breakfast seating for families<\/span><\/li>
                • Stroller & wheelchair rental (advance booking recommended)<\/span><\/li><\/ul><\/li>
                • Babysitting Service<\/span><\/strong>: Supervised childcare available upon request (fees apply)<\/span><\/li>
                • Children\u2019s Menu<\/span><\/strong>: At all restaurants \u2014 featuring kid favorites like mac & cheese, chicken nuggets, and fruit cups<\/span><\/li><\/ul>

                  \ud83d\udc3c <\/span>Bonus<\/span><\/em>: Kids under 12 eat free at breakfast buffet when accompanied by a paying adult!<\/span><\/p><\/blockquote>

                  <\/div>

                  \ud83d\udcbc <\/span>Business & Executive Services \u2014 Productivity Meets Paradise<\/span><\/strong><\/h3>

                  Whether you\u2019re here for a conference, remote work, or client meetings \u2014 we\u2019ve got you covered.<\/span><\/p>

                  • Co-Working Lounge<\/span><\/strong>: Quiet space with high-speed Wi-Fi, power outlets, printing, scanning, and faxing<\/span><\/li>
                  • Executive Boardrooms<\/span><\/strong>: Soundproofed, tech-equipped, with video conferencing and translation booths<\/span><\/li>
                  • Business Center<\/span><\/strong>: Secretarial support, courier services, notary public<\/span><\/li>
                  • Dedicated Concierge<\/span><\/strong>: For corporate groups \u2014 handles logistics, catering, and event planning<\/span><\/li>
                  • Late Check-Out<\/span><\/strong>: Available for \u00a5150 (subject to availability)<\/span><\/li><\/ul>

                    \ud83d\udcc8 <\/span>Corporate Perk<\/span><\/em>: Book the <\/span>\u201cExecutive Solo Traveler Package\u201d<\/span><\/strong> \u2014 includes airport transfer, express park entry, and priority seating at shows.<\/span><\/p><\/blockquote>

                    <\/div>

                    \ud83c\udf7d\ufe0f <\/span>Dining Services \u2014 Gourmet Fuel for Every Mood<\/span><\/strong><\/h3>

                    Our restaurants aren\u2019t just places to eat \u2014 they\u2019re destinations in themselves.<\/span><\/p>

                    \ud83e\udd62 <\/span>\u767d\u864e\u81ea\u52a9\u9910\u5385 (Bai Hu Self-Service Restaurant)<\/span><\/strong><\/h4>
                    • Hours<\/span><\/strong>: 7:00 AM \u2013 10:00 AM (breakfast), 11:30 AM \u2013 2:30 PM (lunch), 5:30 PM \u2013 9:00 PM (dinner) <\/span><\/li>
                    • Highlights<\/span><\/strong>: Massive buffet with live cooking stations, seafood tower, dessert bar, panda-shaped pastries <\/span><\/li>
                    • Perfect For<\/span><\/strong>: Families, large groups, guests who love variety<\/span><\/li><\/ul>

                      \ud83c\udf5c <\/span>\u5f69\u8776\u8c37\u7f8e\u98df\u5eca (Cai Die Gu Food Gallery)<\/span><\/strong><\/h4>
                      • Hours<\/span><\/strong>: 9:00 AM \u2013 12:00 PM, 3:00 PM \u2013 9:00 PM <\/span><\/li>
                      • Specialty<\/span><\/strong>: Dim sum, noodle bowls, afternoon tea sets, smoothies, ice cream <\/span><\/li>
                      • Ideal For<\/span><\/strong>: Quick bites between park visits, solo travelers<\/span><\/li><\/ul>

                        \ud83c\udf7d\ufe0f <\/span>\u9e92\u9e9f\u4e2d\u9910\u5385 (Qilin Chinese Restaurant)<\/span><\/strong><\/h4>
                        • Hours<\/span><\/strong>: 8:30 AM \u2013 2:30 PM, 5:00 PM \u2013 9:00 PM <\/span><\/li>
                        • Must-Try<\/span><\/strong>: Steamed fish, Peking duck, claypot rice <\/span><\/li>
                        • Ambiance<\/span><\/strong>: Elegant d\u00e9cor with views of the resort\u2019s water gardens \u2014 perfect for romantic dinners or business meetings<\/span><\/li><\/ul>

                          \ud83c\udf77 <\/span>Savanna Sky Bar & Lounge<\/span><\/strong><\/h4>
                          • Hours<\/span><\/strong>: 4:00 PM \u2013 11:00 PM <\/span><\/li>
                          • Signature Drinks<\/span><\/strong>: \u201cLion\u2019s Roar,\u201d \u201cPanda Punch,\u201d \u201cJungle Mojito\u201d <\/span><\/li>
                          • Best Time<\/span><\/strong>: Sunset hours \u2014 watch the sky turn pink while sipping drinks with wildlife soundscape<\/span><\/li><\/ul>

                            \ud83d\udcf8 <\/span>Photo Tip<\/span><\/em>: Capture your meal at Bai Hu Restaurant with the lion statue backdrop \u2014 it\u2019s Instagram gold!<\/span><\/p><\/blockquote>

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                            \ud83c\udfca\u200d\u2640\ufe0f <\/span>Recreation & Wellness Services \u2014 Recharge After Adventure<\/span><\/strong><\/h3>

                            \ud83c\udf1e <\/span>Indoor Swimming Pool<\/span><\/strong><\/h4>
                            • Hours<\/span><\/strong>: 7:00 AM \u2013 10:00 PM <\/span><\/li>
                            • Features<\/span><\/strong>: Heated year-round, shallow areas for kids, jacuzzi, sun deck <\/span><\/li>
                            • Note<\/span><\/strong>: Outdoor pool temporarily closed (check for updates)<\/span><\/li><\/ul>

                              \ud83d\udc86 <\/span>Spa & Massage Services<\/span><\/strong><\/h4>
                              • Location<\/span><\/strong>: 2nd floor wellness center <\/span><\/li>
                              • Treatments<\/span><\/strong>: Swedish massage, foot reflexology, aromatherapy <\/span><\/li>
                              • Bookings<\/span><\/strong>: Required in advance \u2014 ask at reception or via app<\/span><\/li><\/ul>

                                \ud83c\udfb3 <\/span>Bowling Alley & Arcade<\/span><\/strong><\/h4>
                                • Location<\/span><\/strong>: Ground floor entertainment zone <\/span><\/li>
                                • Hours<\/span><\/strong>: 10:00 AM \u2013 10:00 PM <\/span><\/li>
                                • Perfect For<\/span><\/strong>: Family fun, post-dinner entertainment, team-building activities<\/span><\/li><\/ul>

                                  \ud83e\uddd8 <\/span>Wellness Hack<\/span><\/em>: Book a 30-min massage between meetings \u2014 spa located on 2nd floor.<\/span><\/p><\/blockquote>

                                  <\/div>

                                  \ud83d\udccb Policies & Practical Info \u2014 Everything You Need to Know<\/span><\/h2>

                                  \u23f0 <\/span>Check-In & Check-Out Times<\/span><\/strong><\/h3>
                                  • Check-In<\/span><\/strong>: After 3:00 PM <\/span><\/li>
                                  • Check-Out<\/span><\/strong>: Before 12:00 PM <\/span><\/li>
                                  • Late Check-Out<\/span><\/strong>: Available for \u00a5150 (subject to availability) <\/span><\/li>
                                  • Early Check-In<\/span><\/strong>: Possible if rooms are ready \u2014 inquire at reception<\/span><\/li><\/ul>

                                    \ud83d\udc76 <\/span>Child Policy<\/span><\/strong><\/h3>
                                    • Children of all ages welcome <\/span><\/li>
                                    • Children 0\u201317 years old stay free if no extra bed needed <\/span><\/li>
                                    • Cribs and extra beds available \u2014 fees apply (\u00a5200\/night per child)<\/span><\/li><\/ul>

                                      \ud83c\udf7d\ufe0f <\/span>Breakfast Policy<\/span><\/strong><\/h3>
                                      • Included<\/span><\/strong>: In most packages <\/span><\/li>
                                      • Cost<\/span><\/strong>: <\/span>
                                        • Adult: \u00a598 <\/span><\/li>
                                        • Child (1\u20131.5m): \u00a558 <\/span><\/li>
                                        • Child (<1m): Free<\/span><\/li><\/ul>
                                          \u00a0<\/div><\/li>
                                        • Style<\/span><\/strong>: Western buffet with 100+ dishes<\/span><\/li><\/ul>

                                          \ud83d\udcb0 <\/span>Payment Options<\/span><\/strong><\/h3>
                                          • Cash (RMB) <\/span><\/li>
                                          • Credit Cards (Visa, Mastercard, UnionPay) <\/span><\/li>
                                          • Mobile Payment (Alipay, WeChat Pay) <\/span><\/li>
                                          • No deposit required at check-in<\/span><\/li><\/ul>

                                            \ud83d\udc3e <\/span>Pet Policy<\/span><\/strong><\/h3>
                                            • Pets are <\/span>not allowed<\/span><\/strong> \u2014 no exceptions <\/span><\/li>
                                            • Service animals may be permitted with advance notice<\/span><\/li><\/ul>

                                              \ud83c\udf10 <\/span>Connectivity & Tech Support<\/span><\/strong><\/h3>
                                              • Wi-Fi<\/span><\/strong>: Free, high-speed, available throughout the hotel <\/span><\/li>
                                              • Tech Help<\/span><\/strong>: Onsite IT support 24\/7 (request via app or concierge) <\/span><\/li>
                                              • Printing\/Scanning<\/span><\/strong>: Available at business center and co-working lounge<\/span><\/li><\/ul>

                                                \ud83d\udcf2 <\/span>App Advantage<\/span><\/em>: Download the <\/span>Chimelong App<\/span><\/strong> for digital keys, real-time show schedules, ride wait times, and instant chat with staff.<\/span><\/p><\/blockquote>

                                                <\/div>

                                                \ud83c\udf10 Why Chimelong Hotel\u2019s Services Stand Out \u2014 According to Real Guests<\/span><\/h2>

                                                \u2705 <\/span>Location<\/span><\/strong>: Inside the resort \u2014 no commuting, no traffic stress<\/span>
                                                \u2705 <\/span>Convenience<\/span><\/strong>: Free shuttles, park access, multilingual staff<\/span>
                                                \u2705 <\/span>Family Focus<\/span><\/strong>: Kid-friendly rooms, activities, and dining<\/span>
                                                \u2705 <\/span>Value<\/span><\/strong>: Packages include park tickets, meals, and perks<\/span>
                                                \u2705 <\/span>Unique Experience<\/span><\/strong>: Sleep near lions, dine with pandas, wake up to jungle sounds<\/span><\/p>

                                                \ud83d\udcac <\/span>Guest Review (Trip.com, January 2026)<\/span><\/em>:<\/span>
                                                \u201cFacilities: Very complete. Cleanliness: Fresh and tidy. Environment: Excellent, especially loved it. Service: Exceptional.\u201d<\/span><\/em> \u2014 Chunfeng94<\/span><\/p><\/blockquote>

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                                                \ud83d\udcdd Final Thoughts \u2014 Is Chimelong Hotel\u2019s Service Worth It?<\/span><\/h2>

                                                Absolutely \u2014 especially if you want to maximize your time, minimize stress, and savor every moment of your Guangzhou getaway.<\/span><\/strong><\/p>

                                                This isn\u2019t just about amenities \u2014 it\u2019s about <\/span>creating memories<\/span><\/strong>. Whether you\u2019re sharing pancakes with your toddler, toasting with champagne under the stars, or enjoying a quiet bowl of noodles after a long day of thrills \u2014 every service at Chimelong Hotel is designed to make your vacation feel complete.<\/span><\/p>

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                                                \ud83c\udf08 Ready to Experience World-Class Service? Plan Your Stay Today!<\/span><\/h2>

                                                Don\u2019t just visit Chimelong \u2014 <\/span>live it<\/span><\/strong>. Reserve your room at <\/span>Chimelong Hotel<\/span><\/strong> now and unlock the ultimate Guangzhou vacation: where every interaction is seamless, every detail is considered, and every guest leaves feeling like royalty.<\/span><\/p>

                                                \ud83d\udc49 <\/span>Book Direct via Official Website or Trip.com for Best Rates & Packages<\/span><\/strong><\/p>

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                                                Chimelong Hotel \u2014 Where Every Service Feels Like a Safari, Every Smile Brings a Memory. See You in Paradise! \ud83e\udd81\u2728<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                                                Chimelong Hotel (Guangzhou Chimelong Safari Park) \u2014 A Symphony of Service: Where Every Guest is Treated Like Royalty in the Heart of China\u2019s Ultimate Entertainment Resort Inside Chimelong Tourist Resort, No. 299 Hanxi Avenue East, Panyu District, Guangzhou, Guangdong, 511430, China 🌟 Welcome to a World Where Hospitality Meets Adventure \u2014 The Definitive Guide to Services at Chimelong Hotel Nestled within the sprawling, adrenaline-pumping, wildlife-rich expanse of Chimelong Tourist Resort, Chimelong Hotel stands not just as a place to rest, but as a meticulously orchestrated experience center designed to elevate every moment of your stay. From the moment you step into the lobby \u2014 greeted by the majestic bronze lion […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-647","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/pages\/647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/comments?post=647"}],"version-history":[{"count":0,"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/pages\/647\/revisions"}],"wp:attachment":[{"href":"https:\/\/guangzhouchimelonghotel.com\/ja\/wp-json\/wp\/v2\/media?parent=647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}